No need to invest in expensive call recording solutions. Talk2 Call Recording Feature allows you to record your calls without the need of additional hardware or software.

Here is a list of some applicable usage:

• Quality Assurance –  Training, measuring and improving staff performances 
• Archives and References – Record your verbal agreements / board meetings / conference calls 
• Conflicts Resolution – Keep an history of conversations between two party 
• Conformity –  When recording of calls is required by law 

  Typical Applications:

  • Small call centers, customer service
  • Financial trading, banking, accounting
  • Emergency services
  • Legal offices
  • Contract negotiation, purchasing, sales
  • School administration, reception, counseling
  • Human resource departments
  • Dispatch centers
  • Conference call meetings

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You can activate call recording using the "Recording" tab:

• DID numbers - Will record all inbound calls identified to a DID Number.
• Peers / Trunks - Will record all outbound calls of a Peer.
• Local extensions -  Will record all inbound calls identified to a Local Extension.

Access to this feature is offered for free, however, the Storage Space may incur additional usage charges. Visit the Options page for more details on Storage Space pricing.

If you have any questions or comments about this new feature, please contact us.